A client arrives at your office. You notice that she is using crutches and her right leg is in a cast. She informs you that she has been involved in a motor collision. Her leg was broken and she sustained bruises on her face and body as a result of the accident. Her car has also been damaged. There is a problem with her insurance. She has no income.

QUESTIONS

(a) What is the aim of exchanging pleasantries with a potential client?

(b) What is the purpose of maintaining a chronological account of facts when interviewing a client?

JURISDICTION IS SOUTH AFRICA & THE COURSE IS: TECHNIQUES IN TRIAL & LITIGATION