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A common scenario for failure of the RMA shim process is when _ _ _ _ _ _ _ _ _ _ _ _ .

A common scenario for failure of the RMA shim process is when ____________. Select the reason that completes this sentence.
The operating system is not up to date prior to performing the RMA shim process.
The customer did not assign a role for service personnel access.
A part that is not part of the original configuration is installed.
The pre-provisioning token was changed by Google.

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