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A consulting firm is trying to increase the long-term strategic focus of its company reports. Therefore, the firm has decided to use the balanced scorecard.
A consulting firm is trying to increase the long-term strategic focus of its company reports. Therefore, the firm has decided to use the balanced scorecard. What type of new information, that the company currently does not use in its financial reports, should the company now include?
Continuous improvement.
Nonfinancial information, including customer satisfaction, innovation, etc.
Supplemental accounting reports.
Additional financial information, such as profitability measures and market value.
Product life cycle information.
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