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A core tenant of customer relationship management ( CRM ) is the view that customers should not be viewed as a set of independent transactions

A core tenant of customer relationship management (CRM) is the view that customers should not be viewed as a set of independent transactions but as a lifetime income stream. A customer's is the present-day value of all net margins earned from a relationship with a customer, customer segment or cohort.
lifetime total
lifetime history
lifetime value
lifetime balance
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