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A critical to quality (CTQ) study can be of value to the Six Sigma project team. It uses VOC to rate quality requirements and set
A critical to quality (CTQ) study can be of value to the Six Sigma project team. It uses VOC to rate quality requirements and set measurables against each requirement. This will allow the organization to measure its performance against a measurable objective. An example of a quantified and measurable requirement(s) for a fast food restaurant is; Group of answer choices Inexpensive price for the food Short waiting time for an order The price of a hamburger should be less than $1 and wait time should be less than 3 minutes The taste of food should be rated high
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