Question
A customers order is delivered (received by the customer) on November 1, 2016. This order was placed with the company on August 3, 2016, and
A customers order is delivered (received by the customer) on November 1, 2016. This order was placed with the company on August 3, 2016, and received by the manufacturing department on August 11, 2016. Actual production on the order began on September 13, 2016, and was completed October 12, 2016. Based on this information, calculate the following for this order: total customer-response time (CRT); order receipt time; manufacturing lead time (processing time); manufacturing wait time; manufacturing time; and delivery time. (Hint: Refer to Exhibit 14.14.) Prepare your answers in days. |
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Customer Response time _____ days?
Receipt time ________ days?
Manufacturing Lead time ____ days?
Manufacturing wait time ____ days?
Manufacturing (processing time) ____ days?
Delivery time ____ days?
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