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(A) Discuss the use of qualitative and quantitative data in measuring business performance within your chosen organisation. (B) Discuss the use of Service Level Agreements

(A) Discuss the use of qualitative and quantitative data in measuring business performance within your chosen organisation.

(B) Discuss the use of Service Level Agreements (SLAs) as a measure of performance within your chosen organisation.

CHOSEN ORGANISATION FOR BOTH: BANKS DIH GUYANA

NB..THE QUESTION (A)&(B) MUST BE ANSWERED SEPERATLY AND ALOT OF EXPLANATION EACH.

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