A family-practice medical clinic employs two receptionists, three nurse clinicians, and one physician. The receptionists (RSs)...
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A family-practice medical clinic employs two receptionists, three nurse clinicians, and one physician. The receptionists (RSs) have been trained to screen patients with regard to whether they should see a nurse clinician (NC) or the physician (MD). There are, of course, some errors, so the NCs see some patients who must then go and see the MD. The accompanying diagram shows the flow of patients. arrival rate of patients at the receptionists fraction (p) who go from the RSS to the NCs fraction (p2) of the NC patients who must also see the MD service rate of a RS service rate of an NC service rate of an MD standard deviation of RS service times standard deviation of NC service times standard deviation of MD service times PIR R₁ = 30/hr. (queue) Receptionists 000 (2) (queue) Nurse Clinicians (3) 0-0-0 PIPER 30 per hour (8/10) (1/3) 25 per hour 10 per hour 16 per hour 2 minutes 6 minutes 2 minutes (queue) 000 J Physician (1-P)Ri Currently, there are three queues in the clinic: the receptionist queue consisting of patients waiting to see a receptionist, the nurse clinician queue consisting of patients waiting to see a nurse clinician, and the physician queue consisting of patients waiting to see the physician. The three queues are managed independently with a first-come, first-served priority at each queue. That is, the two receptionists share a queue on a 'first RS available basis. Similarly, the three NCs share a queue on a 'first NC available' basis. Assume that all interarrival times for patients arriving at any of the three queues in this clinic have coefficient of variation equal to 1. Note that there are three categories of patients based on the route or path that patients take through the clinic. Category 1 patients see a receptionist followed by a nurse clinician. Category 2 patients see a receptionist followed by the physician. Category 3 patients see a receptionist followed by a nurse clinician followed by the physician. Consider the clinic in steady state. In answering all questions, unless instructed otherwise, report two significant figures after the decimal point. My Your a ← 。 с Cours HW-9 Introd G What https://www.coursehero.com/tutors-problems/Operations-Management/50468018--A-family-practice-medical-clinic-employs-two-receptionists/ G The Word for Today Introd Canvas M Inbox (26,022) - k... Question Download e Hero Galile M Congr YouTube Answer & Explanation New Tab h Hulu | Home Search course documents, questions, and more Relat Question 7. What is the arrival rate of patients at the nurse clinician queue (in patie Question 8. What is the average waiting time (in minutes) of patients in the nurse c Question 9. What is the arrival rate of patients at the physician queue (in patients p Onboa St Finger Question 10. What is the average waiting time (in minutes) of patients in the physician queu Question 11. What is the average waiting time (in minutes) of Category 1 patients? Question 12. What is the average waiting time (in minutes) of Category 2 patients? Question 13. What is the average waiting time (in minutes) of Category 3 patients? Question 14. What is the average waiting time (in minutes) of a random patient? Remember that for any flow unit, flow time-processing time waiting tin Question 15. What is the average processing time (in minutes) of Category 1 patients? Question 16. What is the average processing time (in minutes) of Category 2 patients? Question 17. What is the average processing time (in minutes) of Category 3 patients? Question 18. What is the average processing time (in minutes) of a random patient? Question 19. What is the average flow time (in minutes) through the clinic of Category 1 pa Question 20. What is the average flow time through the clinic of Category 2 patients Question 21. What is the average flow time through the clinic of Category 3 patients? myLo Q Waitlis b The U M Mathv [S X University of Texa... V Business Commu... Expert Help Study Resources Question 10. What is the average waiting time (in minutes) of patients in the physician queue? Question 11. What is the average waiting time (in minutes) of Category 1 patients? Question 12. What is the average waiting time (in minutes) of Category 2 patients? Question 13. What is the average waiting time (in minutes) of Category 3 patients? Question 14. What is the average waiting time (in minutes) of a random patient? Files Remember that for any flow unit, flow time = processing time + waiting time. Question 15. What is the average processing time (in minutes) of Category 1 patients? Question 16. What is the average processing time (in minutes) of Category 2 patients? Question 17. What is the average processing time (in minutes) of Category 3 patients? Question 18. What is the average processing time (in minutes) of a random patient? V Question 19. What is the average flow time (in minutes) through the clinic of Category 1 patients? (1) (1) (1) (1) (1) (1) (1) (1) (1) (1) MindTap - Cengag... ter a question Airdro Intro to AfAm--Gr... Ask Expert Tutors ur expert tutors help you get unstuck Answers in as fast as 15 minutes. 9 questions remaining Ask a question Upgrade Endpc | + V X Update: Close >> A family-practice medical clinic employs two receptionists, three nurse clinicians, and one physician. The receptionists (RSs) have been trained to screen patients with regard to whether they should see a nurse clinician (NC) or the physician (MD). There are, of course, some errors, so the NCs see some patients who must then go and see the MD. The accompanying diagram shows the flow of patients. arrival rate of patients at the receptionists fraction (p) who go from the RSS to the NCs fraction (p2) of the NC patients who must also see the MD service rate of a RS service rate of an NC service rate of an MD standard deviation of RS service times standard deviation of NC service times standard deviation of MD service times PIR R₁ = 30/hr. (queue) Receptionists 000 (2) (queue) Nurse Clinicians (3) 0-0-0 PIPER 30 per hour (8/10) (1/3) 25 per hour 10 per hour 16 per hour 2 minutes 6 minutes 2 minutes (queue) 000 J Physician (1-P)Ri Currently, there are three queues in the clinic: the receptionist queue consisting of patients waiting to see a receptionist, the nurse clinician queue consisting of patients waiting to see a nurse clinician, and the physician queue consisting of patients waiting to see the physician. The three queues are managed independently with a first-come, first-served priority at each queue. That is, the two receptionists share a queue on a 'first RS available basis. Similarly, the three NCs share a queue on a 'first NC available' basis. Assume that all interarrival times for patients arriving at any of the three queues in this clinic have coefficient of variation equal to 1. Note that there are three categories of patients based on the route or path that patients take through the clinic. Category 1 patients see a receptionist followed by a nurse clinician. Category 2 patients see a receptionist followed by the physician. Category 3 patients see a receptionist followed by a nurse clinician followed by the physician. Consider the clinic in steady state. In answering all questions, unless instructed otherwise, report two significant figures after the decimal point. My Your a ← 。 с Cours HW-9 Introd G What https://www.coursehero.com/tutors-problems/Operations-Management/50468018--A-family-practice-medical-clinic-employs-two-receptionists/ G The Word for Today Introd Canvas M Inbox (26,022) - k... Question Download e Hero Galile M Congr YouTube Answer & Explanation New Tab h Hulu | Home Search course documents, questions, and more Relat Question 7. What is the arrival rate of patients at the nurse clinician queue (in patie Question 8. What is the average waiting time (in minutes) of patients in the nurse c Question 9. What is the arrival rate of patients at the physician queue (in patients p Onboa St Finger Question 10. What is the average waiting time (in minutes) of patients in the physician queu Question 11. What is the average waiting time (in minutes) of Category 1 patients? Question 12. What is the average waiting time (in minutes) of Category 2 patients? Question 13. What is the average waiting time (in minutes) of Category 3 patients? Question 14. What is the average waiting time (in minutes) of a random patient? Remember that for any flow unit, flow time-processing time waiting tin Question 15. What is the average processing time (in minutes) of Category 1 patients? Question 16. What is the average processing time (in minutes) of Category 2 patients? Question 17. What is the average processing time (in minutes) of Category 3 patients? Question 18. What is the average processing time (in minutes) of a random patient? Question 19. What is the average flow time (in minutes) through the clinic of Category 1 pa Question 20. What is the average flow time through the clinic of Category 2 patients Question 21. What is the average flow time through the clinic of Category 3 patients? myLo Q Waitlis b The U M Mathv [S X University of Texa... V Business Commu... Expert Help Study Resources Question 10. What is the average waiting time (in minutes) of patients in the physician queue? Question 11. What is the average waiting time (in minutes) of Category 1 patients? Question 12. What is the average waiting time (in minutes) of Category 2 patients? Question 13. What is the average waiting time (in minutes) of Category 3 patients? Question 14. What is the average waiting time (in minutes) of a random patient? Files Remember that for any flow unit, flow time = processing time + waiting time. Question 15. What is the average processing time (in minutes) of Category 1 patients? Question 16. What is the average processing time (in minutes) of Category 2 patients? Question 17. What is the average processing time (in minutes) of Category 3 patients? Question 18. What is the average processing time (in minutes) of a random patient? V Question 19. What is the average flow time (in minutes) through the clinic of Category 1 patients? (1) (1) (1) (1) (1) (1) (1) (1) (1) (1) MindTap - Cengag... ter a question Airdro Intro to AfAm--Gr... Ask Expert Tutors ur expert tutors help you get unstuck Answers in as fast as 15 minutes. 9 questions remaining Ask a question Upgrade Endpc | + V X Update: Close >>
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To solve these questions well use Littles Law which states that the average number of customers in a stationary system is equal to the average arrival rate multiplied by the average time each customer ... View the full answer
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Accounting Information Systems Controls and Processes
ISBN: 978-1119329565
3rd edition
Authors: Leslie Turner, Andrea Weickgenannt, Mary Kay Copeland
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