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A hospital's blood draw and specimen collection process presented a high turnaround time (TAT). Following the DMAIC approach to improving that process, a team concluded

A hospital's blood draw and specimen collection process presented a high turnaround time (TAT). Following the DMAIC approach to improving that process, a team concluded that the two following change ideas could reduce TAT: reducing the number of vials per specimen from 9 to 4 and converting paper-controlled documents traveling with each sample to electronic format. What would be the best step for the team now? Run a pilot test of the new process Implement the changes and control the process Select the best general change concept for the situation Use the change ideas to produce change concepts

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