a) is normally conducted by a consultant and intended to facilitate the development of team processes related to goal setting, interpersonal relations, problem solving, and role clarification.

-team integration -cohesion realignment -task coordination -conflict resolution -team building

b) Which of the following is true about competency in conflict resolution?

It can identify situations requiring participative problem solving.

It helps establish specific and difficult goals for the team.

It can distinguish between desirable and undesirable conflict.

It understands communication networks.

It coordinates and synchronizes activities among team members.

c) A special surveillance and rescue team is being deployed to counter the menace of pirates in the Indian Ocean. Nick, Sid, and Kevin are the core members of the team. Nick was elected as the leader of the team. Sid is responsible for monitoring the teams progress toward its goals. Kevin took on the role of motivator and confidence builder for the team. This team has worked together before and has developed a high level of common understanding regarding the team and its mission. Members also strongly believe that the team can be effective across a variety of situations and tasks. As a standard practice, before deployment, the team members observe how other members perform their roles by shadowing and going through simulations. The standard pre-deployment practice of the team represents which aspect of cross-training?

-personal clarification -action learning -positional rotation -collaborative problem solving -positional modeling

d) A teams strong belief that it can be effective across a variety of situations reflects which of the following?

-low decision informity -strong transactive memory -high potency -weak ambassador activities -strong helping behavior