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(a) It is believed that organizational conflict has great impact on job performanceas well as organizational performance. With the aid of a conceptual model, discuss

(a) It is believed that organizational conflict has great impact on job performanceas well as organizational performance. With the aid of a conceptual model, discuss this relationship. (b) Does emotional intelligence play a role in conflict management? If yes, discuss on the role of emotional intelligence in conflict management and if no, discuss on the relationship between emotional intelligence and conflict management. (c) Using the assertion that conflict is inevitable, functional and a normal situation in the workplace, compare and contrast the human relations and the interactionist's school of thought.

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