A. Jaydev never violates social norms and follows ethical behaviors. During a competitive written examination, he observed that all the candidates in the examination hall were using unethical means by opening and referring to the notes and books. The vigilance officer in the examination hall was keeping his eyes closed to those unfair activities.

Jaydev needed the job badly. However, he feared that other candidates would get higher marks than him for such unethical acts. So he also took out all his notes from the bag, which he kept on the front table of the hall, and started writing his answers in a similar unfair way as most other candidates were doing

After coming back home from the examination center, Jaydev narrated the whole episode of the examination hall situation to his father and what he did in the situation. His father consoled him " Don't feel guilty about what you did. You have done anything wrong. You followed the same practice that all the other candidates are doing., else you would have been a victim of the situation”

Questions

According to the concept of Situation versus Character,

i) What kind of behaviour did Jaydev adopt in the given situation?

ii) What kind of behaviour did Jaydev; s father adopt in the given situation?

B. One of the well-known pharmaceutical companies in 2019 wanted to appoint a brand ambassador for a marketing campaign for a newly developed health food product. CEO of the company was in favour of choosing Amitabh Bachchan, a highly renowned celebrity of Bollywood. However, the Marketing Director preferred to have Dr. Debi Sethi, a highly renowned Doctor of India as the brand ambassador who could endorse the product.

Questions

i) As a brand ambassador for the product, what is the base of power of Amitabh Bachchan, a highly renowned celebrity of Bollywood?

ii) As a brand ambassador for the product, what is the base of power of Dr. Debi Sethi, a highly renowned Doctor of India as the brand ambassador who could endorse the product?

C. The long-term wage negation between management and the union in XYZ company turned into a highly conflicting situation. The management representatives during the negotiations put forward several arguments and logic why any increase in workers’ salaries would harm the company’s competitive position and ultimately adversely affect the future of many of the employees. Union was not ready to accept any of management’s arguments and terms them as manufactured arguments to deny the legitimate demand of employees for a significant wage increase as market prices and living costs has increased by manifolds after the last wage settlement three years before. They further argued that since then management has increased product prices significantly to increase its profit and now must share the gain with the workers. Both parties remained firm with their logic and argument leading to an impasse in the wage negotiation,

At this stage to pressurize the management to concede the union’s demands, the president and general secretary of the union called upon all the unionized employees to launch a huge agitation affecting daily production. To stop such agitation the management terminated the services of the president and general secretary of the union on the charges of serious misconduct under the company’s certified standing orders, Consequently, on the instruction of the union, all the workmen stopped work and resorted to flash strike to pressurize the management withdraw the service termination order of the two union leaders s

Questions

i) According to Thomas and Kilmann’s framework of conflict resolution, what type of conflict resolution mode did the management representatives, and the union representatives adopt during long-term wage negotiation? Justify your answer.

ii) What type of influencing tactics did the union adopt to pressurize the management to concede to its demand of withdrawing the termination of service of the president and general secretary of the union?

iii) According to the French & Raven’s bases of Power, what is the base of power of management in terminating the services of the president and general secretary of the union?