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A large organization's security operations center ( SOC ) noticed in its Extended.Detection and Response ( XDR ) antivirus software that a phished email gained

A large organization's security operations center (SOC) noticed in its Extended.Detection and Response (XDR) antivirus software that a phished email gained access to the company ticketing system, then to the virtual private network (VPN) software, and lastly, to the company's file share. What did the SOC find?
Threat actor
Hacktivist
Threat vector
Service disruption
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