Answered step by step
Verified Expert Solution
Link Copied!

Question

1 Approved Answer

A manager rated a former employee average and below average in eight categories on a reference form. Although the worker was hired on an as

  1. A manager rated a former employee “average” and “below average” in eight categories on a reference form. Although the worker was hired on an “as needed” basis, she blames the fact that she did not receive any work assignments on the negative reference.

Karen Feeney applied for a job at a health care agency. She asked her former manager, Ellen Kool, to provide a reference using the agency’s form. Before filling out the form, Kool had Feeney sign an authorization that released the employer from any and all liability for damages in furnishing the reference.

The form required Kool to rate Feeney as either “above average,” “average,” or “below average” in eight categories. Kool gave Feeney “average” and “below average” ratings. Where it asked whether she would rehire Feeney, Kool checked off “No.”

The agency was surprised about the negative reference and asked for Feeney’s side of the story. She admitted she had difficulties with Kool but had received excellent evaluations from other supervisors. The agency advised Feeney to get a more positive evaluation. Feeney then submitted a reference from another manager, who rated her “above average” in all eight categories and indicated that she would rehire her.

Although the agency hired Feeney on an “as needed” basis, she did not receive any work assignments over a nine-month period. Believing Kool’s negative reference was to blame, Feeney took her former manager and employer to court for defamation and blacklisting.

Was there a problem?

Step by Step Solution

There are 3 Steps involved in it

Step: 1

Details of the Situation 1 Negative Reference Ellen Kool Karen Feeneys former manager provided a negative reference on the agencys form rating Feeney as average and below average in eight categories K... blur-text-image

Get Instant Access to Expert-Tailored Solutions

See step-by-step solutions with expert insights and AI powered tools for academic success

Step: 2

blur-text-image_2

Step: 3

blur-text-image_3

Ace Your Homework with AI

Get the answers you need in no time with our AI-driven, step-by-step assistance

Get Started

Recommended Textbook for

Labor and Employment Law Text and Cases

Authors: David Twomey

15th edition

1133188281, 978-1133711841, 1133711847, 978-1285247632, 978-1133188285

More Books

Students also viewed these General Management questions

Question

Outline four general characteristics of Wundts thought.

Answered: 1 week ago

Question

13.3 Define and describe some of the barriers to seeking treatment.

Answered: 1 week ago