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A quality control activity analysis indicated the following four activity costs of a hotel. Verifying credit card information $58,500 Customer service training 234,000 Discounting room

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A quality control activity analysis indicated the following four activity costs of a hotel. Verifying credit card information $58,500 Customer service training 234,000 Discounting room rates due to poor customer service 175,500 Correcting charges to customer invoices 117,000 Total $585,000 Sales are $6,500,000 for the year. Prepare a cost of quality report. Round your answers to one decimal place, if necessary. Cost of Quality Report Quality Cost Percent of Total Classification Quality Cost Percent of Quality Cost Total Sales Prevention % % Appraisal Internal failure External failure Totals %

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