A recruiter posts a technical support position and receives many applicants. She reads every resume and forwards $20$ of the most promising candidates to the hiring manager. This manager later complains that not enough of the applicants were qualified.

What should the recruiter have done to avoid this? Select all that apply.

Explained to the hiring manager that his expectations might not be realistic in a competitive market

Given the hiring manager more candidates to choose from

Asked candidates to complete a personality assessment that evaluates work ethic

Presorted candidates by educational background

Conducted an initial phone interview including some technical questions