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A service call has just come in, but the type of malfunction is unknown. It is 3.00 P.M. and service technicians usually get off at

A service call has just come in, but the type of malfunction is unknown. It is 3.00 P.M. and service technicians usually get off at 5:00 P.M. What is the probability the service technician will have to work overtime to fix the machine

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