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A service counter employs one server who can serve 23 customers per hour. Customers arrive at the counter at the rate of 17 per hour.
A service counter employs one server who can serve 23 customers per hour. Customers arrive at the counter at the rate of 17 per hour. Both service rate and arrival rate follow a Poisson distribution.
How much time, in minutes, does a customer, on average, spend in the system? Round your answer to one decimal.
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