Question
A Service Level Agreement (SLA) gives the following sliding scale for recompense for various levels of uptime. Uptime Recompense Less than 99.95% but more than
A Service Level Agreement (SLA) gives the following sliding scale for recompense for various levels of uptime.
| Uptime | Recompense |
| Less than 99.95% but more than or equal to 99.00% | 10% credit on the next bill |
| Less than 99.00% but more than or equal to 95.00% | 25% credit on the next bill |
| Less than 95% | 50% credit on the next bill |
What is the smallest number of minutes of downtime in the month of December that would entitle a user to a 50% credit on the next bill? Type an integer into the box.
Answer minutes
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Good Better Best A Guidebook For Performance Auditing
Authors: Gary Blackmer
1st Edition
131265869X, 978-1312658691
