A snapshot and writing script is hard to understand. I would prefer step by step written letter by letter, explain in detail how you came up with the answers, and the first thing should be an equation or equations, step by step to logically and clearly understand and put the pieces together. Thanks! I want to learn. Please write on the board of course hero.

Question 8. A company that makes handheld computers is trying to improve one of its poorer selling products. They conducted some customer surveys and found that customers prefer the product to weigh between 10 and 14 ounces. At present, the mean of the process is 12 ounces and the standard deviation of the process is .4 ounces. They want to ensure that the production process will meet customer expectations; that is, the process capability (Cp) will be greater than or equal to 1.00. a. What is the Cp of the current production process? b. What does the standard deviation of the process have to be for the Cp to equal 1.00?