Question
A software company is interested in improving customer satisfaction rate from the 53% currently claimed. The company sponsored a survey of 232 customers and
A software company is interested in improving customer satisfaction rate from the 53% currently claimed. The company sponsored a survey of 232 customers and found that 132 customers were satisfied. What is the test statistic z? Ex: 1.230
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Essentials Of Services Marketing
Authors: Jochen Wirtz
4th Edition
1292425199, 9781292425191
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