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A study showed that a personality (or employee disposition) factor related to organizational citizenship behavior in relation to customers is Group of answer choices service
A study showed that a personality (or employee disposition) factor related to organizational citizenship behavior in relation to customers is Group of answer choices service orientation and empathy. extraversion and introversion. high neuroticism. openness
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Operations Management Creating Value Along the Supply Chain
Authors: Roberta S. Russell, Bernard W. Taylor, Ignacio Castillo, Navneet Vidyarthi
1st Canadian Edition
978-1-118-3011, 1118942051, 1118942055, 978-1118301173
