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A telecommunications company chose to offshore to an Asian provider for collaboration, which was good at coding but not as good at the telecom business.
A telecommunications company chose to offshore to an Asian provider for collaboration, which was good at coding but not as good at the telecom business. As a result, they wasted time trying to develop business applications. The vendor's role is to minimize the risks and possible negative sides, but in this case they only created more problems. The provided IT services were so poor that the company made a decision to send this process back to the inhouse team. Consequently, the client received nothing but financial problems and a stressful legal battle with the offshore partner. This offshoring example exemplifies which of the following?
a Adequate thought must be given to risk analysis and management.
b It's essential to select a provider with the proper expertise and track record.
c It's necessary to launch with a fully equipped development office.
d It's important to find the right location for your offshoring partner.
I
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