A tenant has paid their rent to the receptionist, with a cheque. The cheque was banked following the correct procedure and you have just received notification that the cheque has been dishonoured. Place the following steps in the correct order for how you would rectify this situation:

Drag the items below to place them in the correct order

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Make a note on the tenant file NOT to accept future cheques

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If this can't be done immediately, cancel the receipt and reverse the transaction

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If needed, contact the landlord to advise them of the situation

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Contact the tenant immediately to replace the dishonoured cheque amount

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Alert the tenant that this will likely place them in arrears