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A toll-free phone number is available from 9 a.m. to 9 p.m. for your customers to register complaints about a product purchased from your company.

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A toll-free phone number is available from 9 a.m. to 9 p.m. for your customers to register complaints about a product purchased from your company. Past history indicates an average of 4 calls are received per hour. What is the probability that during a 10-minute time period exactly 3 phone calls will be received? The calls follw a POisson distrbution. Note: You need to make the mean compatible with the time period in the problem. A. None of these are correct. B. 0.0254 C. 0.03 D. 0.97

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