A trucking company has GPS (global positioning satellite) locators on its repair trucks to track the location of each truck in its repair fleet. Every 15 minutes, the GPS sends the company the location (latitude and longitude) of each truck. In response to complaints about a repairman's slow response times, senior managers were able to plot the movement of his truck. They found that the driver made long side trips to the same house at roughly the same time each day. It turned out he was visiting a woman (with whom he'd begun an affair) when he was supposed to be repairing trucks. The company fired him for breaking the firm's work rules. This situation is describing what sort of problem and what are potential solutions?