A. Which one of the following is NOT a unique attribute of services?

Group of answer choices

1. Inseparability

2. Intangibility

3. Perishability

4. Variability

5. Consistency

B. If you own a yoga studio that employs multiple instructors, how would you ensure that your patrons have a consistently great experience, irrespective of the instructor they work with?

Group of answer choices:

1. By offering a standard training to all instructors across the board and establishing minimum service standards they must adhere to

2. By insuring that the check-in process is smooth

3. By consistently advertising that patrons will have a great experience

4. By maintaining clean facilities

C. A Happy Hour (half-off meals and drinks) between 3:00-5:30PM offered by a local restaurant helps address which unique characteristic of services.

Group of answer choices:

1. Intangibility

2. Consistency

3. Perishability

4. Variability

5. Inseparability