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ABC Inc. supplies bottled juice in 8 oz. packs to grocery stores. They specify that the weight of 97% of the packs be between 7.9

ABC Inc. supplies bottled juice in 8 oz. packs to grocery stores. They specify that the weight of 97% of the packs be between 7.9 and 8.1 oz. Will the process capability ratio (Cpk) increase, decrease or stay the same (briefly explain why?):

  1. If the stores change their specifications to 7.8 and 8.2 oz (instead of 7.9 and 8.1)?
  2. If the weighing machine at ABC Inc. malfunctions and the weight of the juice packs has greater variance?

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