Access People First San Diego's websiteLinks to an external site. and navigate to the Dashboard. There, scroll down to view the"Meeting of Management" video.

• Assume that you, as Director of Clinical Services, are a member of this management team. In the meeting, your colleague has just suggested that the Medical Clinic may not be necessary and that your Therapy Services department is overstaffed and should be cut. You need to respond.

THEN ANSWER WITH A DIALOGUE THAT:

• First, responds in a way that perpetuates "unhealthy conflict" in keeping the discussion unproductive and negative.
• Then, respond in a way that practices "healthy conflict" in which you de-escalate the situation and advance the discussion.

PLEASE USE CITATIONS/QUOTES FROM PETER G. NORTHOUSE'S TEXT: INTORDUCTION TO LEADERSHIP: CONCEPTS AND PRACTICES (5TH ED.).