According to Australian commission on safety and Quality framework in healthcare care ( ACSQHC) all healthcare organisations need to comply with these nine framework. Question 1. Evaluate what Mater healthcare is doing in relation to this 9 areas of Australian commission on safety and Quality framework in healthcare. 2. Provide examples of any implementations or training Mater healthcare has done to comply with these 9 frameworks. 1.1 Develop methods and models to help patients get health services when they need them. 1.2 Increase health literacy. 1.3 Partner with consumers, patients, families and carers to share decision making about their care. 1.4 Provide care that respects and is sensitive to different cultures. 1.5 Involve consumers, patients and carers in planning for safety and quality. 1.6 Improve continuity of care 1.7 Minimise risks at handover. 1.8 Promote healthcare rights 1.9 if something is wrong openly inform and support the patient