According to Robert Dilts, while 'flexibility comes from having multiple choices, wisdom comes from having multiple perspectives'.

a.Discuss what you think Dilts meant by this statement. In your answer, describe Dilts' Logical Levels model and apply it to a problem that you have encountered or observed within a workplace or collaborative / team environment.

b.Use the model to demonstrate how the different levels can provide a deeper understanding of the problem and suggest alternative strategies for developing a solution.