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According to the HBR 1 9 6 7 , a survey of multiple studies of organizational change determined that successful changes included all of the
According to the HBR a survey of multiple studies of organizational change determined that successful changes included all of the following EXCEPT
change was spread widely in the organization and affected many people
change agents were always senior executives who kept the change initiatives close hold
line and staff attitudes were changed positively
overall performance in the organization improved
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