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According to the Kaplan and Norton's balanced scorecard, there are four perspectives. Following are four Objectives of a retail electronics company (i.e. BestBuy). 1 -4)
According to the Kaplan and Norton's balanced scorecard, there are four perspectives. Following are four Objectives of a retail electronics company (i.e. BestBuy). 1 -4) Name the four balanced scorecard perspectives and associate each of them with one of the four below objectives. 5 ) MATCH an appropriate performance measurement that the company could use to track each of the objectives. Perspectives Objectives Performance Measurement Attract repeat customers 5) 2) Employees are knowledgeable about our products. 5) 3) Limited number of stock outs. 5) Create shareholder value 4) 5
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