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Accountancy Victoria is based in Footscray, Victoria and provides accountancy and bookkeeping services for a range of clients.Accountancy Victoria was established by the two Directors

Accountancy Victoria is based in Footscray, Victoria and provides accountancy and bookkeeping services for a range of clients.Accountancy Victoria was established by the two Directors who are the Senior Accountants for the company. Other staff employed are three accountants, a bookkeeper, and an Officer Manager. The company is expanding due to the demand for accountancy services and will employ a further three Senior Accountants in the next two months, as well as another Officer Manager and a Client Services Coordinator.Imagine that you have recently been appointed as the General Manager of Accountancy Victoria.Your role is to manage the day-to-day operations of the company. The first task you have been allocated is to establish formal systems and processes for a range of areas, as currently most of the company's systems and processes are informal.To start the process of creating formal systems and processes, you have been asked to develop systems and processes for workplace communication and consultation, as well as a Code of Conduct and Dispute Resolution processes.

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Develop a Code of Conduct. You are required to develop a Code of Conduct so that staff are aware of and follow the standard of expected behaviour.In developing your Code of Conduct you should research other companies' codes and relevant legislation. Your Code of Conduct, must comply with current legislation and must include a list of references that you have used in the development of the document. The Code of Conduct needs to include, as a minimum, the following guidance: Introduction - the purpose of the code Scope - who it applies to Legislation that applies Details of expected personal and professional behaviour (as a minimum, this should address a rangeof ethical behaviours, as well as behaviours appropriate to working within diverse workplace) Conflict of interest requirements Gifts, benefits and hospitality Outside employment/consulting Use of social media Serious misconduct How and when the Code of Conduct will be communicated to staff.

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