ACTIVITY 4 CONFLICT RESOLUTION Did you ever experience disagreement and conflict with co-workers? How did you handle the situation? How would you rate your skills in handling differences of opinion? Please give an example that illustrates that skill. Having an effective conflict resolution is one of the work ethic a good worker must acquire and access. Conflict resolution is the process by which two or more parties reach a peaceful resolution to a dispute. Conflict may occur between co-workers, or between supervisors and subordinates, or between service providers and their clients or customers. Conflict can also occur between groups, such as management and the labor force, or between whole departments. Conflict resolution requires leadership skills, problem-solving abilities and decision making. Conflict is defined as a serious disagreement or argument typically a protracted one. This usually happens because no two individuals have exactly the same expectations and desires. Conflict is a natural part of our interaction with others. Conflict in the workplace is normal since you are working as a team in a company. To avoid conflicts, a good worker must have an effective teamwork skill. Teamwork is the ability to work amicably with fellow employees in all kinds of situations and empathy. Teamwork in essence requires not only people skills but also a sense of maturity. Teamwork also involves helping each member of your team to achieve a common goal quickly and effectively. During my immersion, I remembered I had a conflict with my coworker. We were assigned a certain task and we are half way done when suddenly an employee told us to change everything and start from the top for easier and faster work. I was so upset because it took me how many hours working before he could tell us how it should be done. I cannot complain and do anything but to follow him and start my work all over again. When I'm almost done, I realized that he is right. that it really made my work faster and easier. And was able to submit it on time. The conflict has been resolved through teamwork. He coordinated with me to share his expertise while my job is to follow him. We helped each other as a team. From this circumstance, I learned that as a worker I must have an effective conflict resolution and strong communication skills. Because when conflicts go undressed, it can have negative repercussions and unpleasant impact on the productivity of the work. I addition, teamwork is one of the most important competencies in employment because without it