A.Describe the company and the service it provides.

1. Discuss and list issues surrounding that company.
2. Frame one main problem to work with.

B. In a chart:

1. List possible solutions to fix the problem.
2. List the pro's and con's of each solution.

C.Choose one of the solutions and:

1. Implement the solution
2. Test the solution
3. Review results
4. Did the solution pass or fail?
5. If failed, Choose the next possible solution
6. Repeat from Step 1, Part C.