Adorina's story reveals how cultural diff erences around diversity in business can lead to missed work assignments, hurt feelings, and ultimately, improved diversity communica-tions. This is just one story about the positive eff ects of business diversity. 1. How would you have handled the situation Adorina faced with Bassem? Would you have been willing work with him, knowing his attitude toward reporting to a woman manager? 2. Would you approach your management and suggest your HR department engage in cultural competency training? 3. What additional ways can you think of to help break down barriers in business hiring, selecting, and retaining a diverse, culturally competent workforce