Adrien's supervisor at AREO Distribution give him oral instructions each

istributers rives Adrien's supervisor at AERO Distributors gives him oral instructions each morning. Today, she tells him to move four pallets to Level B, Area 3. While on Level B, Adrien should pick up packets for the sales department and deliver them to Elle Ramsey. At 10:30 he should pick up Emilio Tallerico, an AERO board member, at the Atlantic Hotel and drive him to the airport Finally, he is to stop at the post office and sign for the Certified Mail and deliver it to Marianne (and only Marianne) in the mailroom. Although Adrien was accustomed to his supervisor's oral directions, he was confused about what she wanted him to do-but he s he said nothing. Adrien takes the pallets to Level B, Area 3, and picks up the packets for the sales depart ment, which he drops at Elle's desk. "So far, so good," he thought. But he couldn't remember the name of the man he is to pick up at the Atlantic Hotelnor the exact time to pick him up. He calls the hotel and asks if a man is waiting to be picked up by someone from AERO. The answer is "No, no one eems to be waiting." "When someone asks about a ride to the airport," Adrien says, "please tell him to take a cab." Adrien then drives to the post office, signs for the Certified Mail, and drops it off to no one in particular in the mailroom. He goes back to his workstation assum- ing that he followed his supervisor's directions How do you think Adrien's supervisor will react to his perfor- mance for the day? Were the supervisor's instructions clear? How could Adrien have improved their communication