After doing my defensiveness inventory profile sheet I discovered:a)My feelings of fear and sadness indicates that in a defensive situation I experience the more passive emotions of anxiety and hurt, you may feel deal with the situation and may find it difficult to argue for your point b)My feeling attacked indicates that in a defensive situation I experience more active emotions and anger and conflict I may tend to believe that the situation is being handled unfairly c) Consequent behaviors indicate an ability to control aggressive emotional reactions d)Sensitivity to flaw indicate an ability to control aggressive emotional reactions. 1)What steps can you take as the sender of communication to minimize defensiveness in the receivers of your messages? 2)What behavior changes do you need to make to become less defensive as the receiver of messages from others? 3)Give insights of what you learned and how your new knowledge and skill can be applied in pratice to help you become a more effective leader We talking about Leadership and Reducing defensiveness in communication