After reading the Zappos case above please answer the following questions:

What are the potentially negative effects this approach to recruitingand selection may cause? Who may be affected? How? Why? Social media isall the rage these days, especially with dot.com companies. Is this anappropriate use of social; media? Why or why not?

Remember to cite your sources and to apply the terms and concepts wehave been studying in the course in your analysis of the case.