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Albert and Tania produce and sell vanilla, chocolate, lemon, peppermint, and strawberry flavor extracts for baking. They are debating over a description of the potential

Albert and Tania produce and sell vanilla, chocolate, lemon, peppermint, and strawberry flavor extracts for baking. They are debating over a description of the potential customers for their product. Albert and Tania are trying to define:

  • customer value
  • customer satisfaction
  • their target market
  • what constitutes an exchange
  • relationship marketing

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1 Customer Value Definition Customer value refers to the perceived benefits a customer receives from ... blur-text-image

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