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Along with an overall assessment involving structure, organization, preparedness, and basic fundamentals, specific attention should be devoted to communication skills and selling techniques and strategies.
Along with an overall assessment involving structure, organization, preparedness, and basic fundamentals, specific attention should be devoted to communication skills and selling techniques and strategies.
Communication Skills:
Visual assessment ie: How did my nonverbal communication aid or detract from the presentation?
Verbal assessment ie: Were the words I used appropriate? What would I change?
Vocal assessment ie: How would I describe and evaluate my tone, rate, volume, pitch and inflection?
Selling Techniques and Strategies:
RapportRelationship AskListen BridgeBenefit Statements, Overcoming Objections, Closing the Sale ABC and Follow Up
Professionalism: visual integrity dress courtesy, caring, and confidence
Each of these areas should offer specific comments on what was effective, ineffective and how it could be enhanced or improved.
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