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Although only six percent of the U.S. population, Americans of Asian descent comprise the fastest growing group in the United States, and they have
Although only six percent of the U.S. population, Americans of Asian descent comprise the fastest growing group in the United States, and they have higher household income and spending power than average American households. As discussed in Focal Issue 6.1, Asians have been targeted by overtly racist behavior, with negative outcomes for the offenders' employers. Papa John's Pizza reacted swiftly to an employee's behavior, as discussed in the following news article. After reading the article (https://www.cnn.com/2012/01/08/us/new-york-papa-johns-receipt/index.html), answer the questions that follow. 1) Aside from diversity training, what appropriate steps might employers take to ensure customers and their orders are matched? 2) Which of Cox & Blake's reasons for valuing diversity is particularly relevant to what happened at Papa John's?
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