AMAZON.COM INC. Consolidated Statement of Operations $ millions Net product sales Net service sales Dec. 31, 2015 79,268 27,738 107,006 Dec. 31, 2014 70,080 18,908 88,988 Total net sales Operating expenses Cost of sales Fulfillment Marketing Technology and content General and administrative 71,651 13,410 5,254 12,540 1.747 62,752 10,766 4,332 9,275 1,552 133 Other operating expense (income), net Total operating expenses Income from operations 104,773 2,233 50 (459) (256) 665) 88,810 178 39 (210) (118) (289) Interest income Interest expense Other income (expense), net Total non-operating (expense) Income (loss) before income taxes Provision for income taxes 1,568 (950) (22) $596 (167) 37 (241) t activity, net of tax Net income (loss)