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Amy, the owner of Bring it Pizza , has decided that the restaurant needs to cut delivery time to avoid losing customers. She begins to

Amy, the owner of "Bring it Pizza" , has decided that the restaurant needs to cut delivery time to avoid losing customers. She begins to study the procedures of "Hamburgers to Go" to understand how they have been able to cut their delivery time by ten minutes. What Total Quality Management technique is Amy employing? Group of answer choices six sigma benchmarking quality circles continuous improvement

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