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An administrator creates a knowledge article in Dynamics 3 6 5 Customer Service. The article is translated into Spanish and marked as approved. Agents report
An administrator creates a knowledge article in Dynamics Customer Service. The article is translated into Spanish and marked as approved.
Agents report that they cannot display the Spanish article by using the default Knowledge Base Search control filters.
Which two filters should you recommend that the agent change? Each correct answer presents part of the solution.
Select all answers that apply.
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