Answered step by step
Verified Expert Solution
Question
1 Approved Answer
An administrator is creating a session template for agents in the Customer Service admin center. The session template must be assigned to a channel and
An administrator is creating a session template for agents in the Customer Service admin center.
The session template must be assigned to a channel and have the Customer Summary application on the Anchor tab.
Which session template parameter should you ask the administrator to use?
Select only one answer.
Type defined as Entity
Entity defined as Account
Type defined as Generic
Communication panel mode defined as Docked
Step by Step Solution
There are 3 Steps involved in it
Step: 1
Get Instant Access to Expert-Tailored Solutions
See step-by-step solutions with expert insights and AI powered tools for academic success
Step: 2
Step: 3
Ace Your Homework with AI
Get the answers you need in no time with our AI-driven, step-by-step assistance
Get Started