An employee sustains injuries while working in a hospital as a medical technician. The attending physician determines that the technician is unable to work in any capacity, and the technician is granted disability insurance that pays $100\%$ of the technician$$s salary during the recovery period. After two weeks, the technician$$s manager receives an anonymous letter from someone claiming to be the technician$$s colleague at a local health care clinic. The letter states that the technician has been working a secondary job in the clinic performing a similar type of work. The manager sends an email to HR stating that the technician is committing an act of fraud and must be relieved of duty permanently. The manager also leaves a voice message on the technician$$s home phone line and requests a meeting with the technician but does not disclose the purpose of the meeting. HR begins investigating the manager$$s allegation of fraud.

What should HR do to ensure that the hospital$$s core business functions are not disrupted during and after the investigation?

Answers

Send an email to all hospital staff informing them that fraudulent behavior will be monitored more closely.

Analyze insurance data to identify factors that increase workplace injuries.

Ask participants in the investigation to keep the proceedings confidential.

Publish a hospital$-$wide memo stating the importance of honesty and integrity for effective patient care.