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An L&D facilitator is training sales managers on how to coach sales representatives on closing deals effectively. The L&D facilitator asks participants to role-play the
An L&D facilitator is training sales managers on how to coach sales representatives on closing deals effectively. The L&D facilitator asks participants to role-play the conversation in breakout rooms to determine if the sales managers have learned the skills from the training session provided. After the training, the facilitator shadows each sales manager in a coaching session to assess whether they have applied the skills in a real-world scenario. Referring to the Kirkpatrick model of evaluation, which level would this be an example of
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