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An operations analyst has gathered the following data on a fridge repair shop. design capacity of the shop is 1 2 0 fridges, effective capacity
An operations analyst has gathered the following data on a fridge repair shop. design capacity of the shop is fridges, effective capacity of the shop is fridges, backlog in the system is fridges, actual service rate fridges for the past month, expected capacity was fridges, capacity in the system is fridges. Determine the effective utilisation of the fridge repair shop. a b c d
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